MyRide SchoolBus Manager - Privacy and Data Policy

Developer: MyRide People Technologies
Contact Email: schoolbusafrica@gmail.com

App Name: MyRide SchoolBus Manager App

This Privacy Policy explains how MyRide SchoolBus Manager ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our mobile application ("App"). By using the App, you agree to the terms outlined in this policy.

1. INFORMATION WE COLLECT

The MyRide SchoolBus Manager App collects limited and necessary data to support safe school transportation operations.

1.1 Student Information (Provided by Schools)

• Student name
• Student identification number or assigned profile
• Assigned school bus and route
• Boarding and alighting status (attendance / roll call records)

Note: The app does not collect student contact details such as phone numbers or email addresses.

User Information (Bus Managers and Staff)

• Name and role (bus manager or attendant)
• Login credentials (securely stored)
• Activity logs related to roll call actions

1.2 Device and App Usage Data

• Device type and operating system
• App usage logs for performance monitoring and error diagnostics

1.3 Location Data

The app collects precise device location (GPS coordinates) from the device used by the authorized bus manager or driver in order to support the core functionality of the school transportation service.

Location data may be collected in the background while a trip is active, even when the application is not visible on the screen. This allows the system to provide continuous school bus tracking and generate accurate estimated arrival times (ETAs) for parents and school administrators.

Trip-Based Location Tracking
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Location tracking in the application is trip-based. This means that background location collection begins only when a bus driver or attendant starts a trip within the app, and it automatically stops when the trip is ended.

The app does not collect or transmit location data outside of an active trip session.

Purpose of Location Data
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Location data is used to:

• Determine the approximate real-time position of the school bus
• Generate estimated arrival times (ETAs) for bus stops
• Provide live bus tracking information to parents and authorized school administrators
• Improve the safety, reliability, and coordination of student transportation services

Background location access is required for the core functionality of the service, which allows parents and school administrators to track the school bus and receive accurate estimated arrival times during an active trip.

2. HOW WE USE THE INFORMATION

Collected information is used strictly for the following purposes:

• Recording student boarding and alighting attendance
• Enhancing student safety and accountability
• Determining the approximate real-time location of the school bus during active trips
• Generating estimated arrival times (ETAs) for school bus stops
• Providing accurate trip and attendance records to authorized school administrators
• Improving app performance, reliability, and user experience

Location data is used only for core transportation functionality, including live bus tracking and route monitoring.

We do not use data for advertising or marketing purposes.

3. DATA SHARING AND DISCLOSURE

We do not sell, trade, or rent personal data.

Information may be shared only with:

• Authorized school administrators
• Parents or guardians through approved school transport platforms where applicable
• School transport management systems approved by the school
• Service providers assisting with secure app hosting and maintenance (under strict confidentiality agreements)

Location information may be shared only for the purpose of providing school transportation tracking services.

Data may also be disclosed if required by law or legal process.

4. BACKGROUND LOCATION PERMISSION DISCLOSURE

To enable continuous school bus tracking and accurate arrival estimates, the app may request permission to access the device's background location.

Before requesting this permission, the app displays a clear in-app disclosure explaining why background location access is required.

The disclosure message shown to users is similar to the following:

"MyRide SchoolBus Manager collects location data to enable real-time school bus tracking and accurate arrival time estimates for parents and school administrators. Location data may be collected even when the app is closed or not in use, but only while an active trip is running."

Users must explicitly grant this permission through their device settings before location tracking can occur.

Location tracking stops automatically when the trip ends.

5. CHILDREN'S PRIVACY

The MyRide SchoolBus Manager App is designed for authorized school staff only and is not intended for direct use by children.

Student data is:

• Provided and managed by schools
• Used solely for educational transport safety
• Handled in compliance with applicable child data protection regulations

6. DATA SECURITY

We apply appropriate technical and organizational security measures, including:

• Secure authentication
• Encrypted data transmission
• Restricted access controls
• Regular system monitoring

Despite these safeguards, no system can guarantee complete security. We continuously work to protect all data from unauthorized access.

7. DATA RETENTION

We retain data only for as long as necessary to:

• Fulfill school transportation and safety requirements
• Maintain trip history and operational records
• Meet legal and operational obligations

Data may be deleted or anonymized upon request by the school authority.

8. USER RIGHTS AND CHOICES

Authorized users and schools may:

• Request access to stored data
• Request correction of inaccurate data
• Request deletion of data, subject to school policy and legal requirements

Requests should be directed to the contact details below.

9. THIRD-PARTY SERVICES

The app may rely on secure third-party services (such as cloud hosting or mapping services) strictly for operational purposes.

These services process data only to support application functionality and comply with applicable data protection standards. They do not use collected data for unrelated purposes.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any updates will be reflected within the app or on our official website.

Continued use of the app implies acceptance of the revised policy.

11. CONTACT US

MyRide People Technologies
Email: schoolbusafrica@gmail.com

By using MyRide SchoolBus Manager you acknowledge reading and agreeing to this Privacy Policy.